Guests can expect four pools, though counted in this number are the two shared plunge pools associated with the Swim Up Jacuzzi Junior Suites. This resort is large and packed with features, especially since guests have access to a handful of extras located on the Sensimar property next door. Premium-level suites are located on higher floors and have extras like menus for aromatherapy and pillows and a separate concierge. Swim Up Jacuzzi Junior Suites have direct access to a shared plunge pool with swim-out bar, both accessible to anyone staying at the resort. Jacuzzi Junior Suites have garden views, Luxury Jacuzzi Junior Suites inch closer to the beach, and Beachfront Jacuzzi Junior Suites have the best beach views. Bathrooms have marble showers, quality toiletries, and hairdryers. Guests can also expect iPod docks, flat-screen TVs with satellite channels, DVD players, and air-conditioning, as well as furnished outdoor spaces. Two-person whirlpool tubs in bedroom areas, bathrobes, slippers, and optional turndown service help add to the luxe vibe, while daily restocked minibars with water, beer, and soda add value. Room size stays pretty much the same throughout categories, leaving location and view as the primary deciding factor. The traditional look consists of marble floors, simply canopy beds, and dated wood furniture, plus earth-tone linens and beach-themed artwork. There are 380 guest rooms in the Sensimar Resort Riviera Maya section of this resort complex, and while they have an upscale vibe, they feel more basic and somewhat dated that other hotels of this caliber.
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